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Palmetto is a consumer energy platform helping homeowners discover, purchase, finance, install, monitor and manage home energy products and services across solar, battery storage, HVAC, heat pumps and more. The company operates across 30+ states and serves hundreds of thousands of homeowners.
Palmetto Home is a division focused on democratizing renewable energy and HVAC industries, providing homeowners with financial products for solar, energy storage, and home efficiency through advanced heating and cooling technologies. The division empowers solar and HVAC sales professionals and installation companies with access to proprietary platform, financing, customer management systems, and quality control infrastructure.
You will serve as General Manager of Home Services, a newly created role reporting to the SVP & GM of Palmetto Lab. You will own the Home Services business end-to-end, including product offerings within the consumer marketplace, sales and partner channels, and new product launches such as a generator lease partnership with Generac. Home Services starts with HVAC and Heat Pumps and is expanding into generators, roofing, and other home services categories.
Key responsibilities include:
**Business & P&L Ownership:** Own KPI achievement (NTP, installs, project cash margin) for the Home Services business. Build and scale consumer product offerings, defining success metrics and identifying growth opportunities. Lead strategy, operations, and execution to meet targets. Own the P&L and metrics while driving growth with strong unit economics and operational efficiency. Build the supporting team for the business.
**Sales Leadership & Strategic Partner Growth:** Scale account management and business development functions. Define and drive go-to-market strategy across dealer channels, OEMs, and Inside Sales teams. Establish fulfillment strategy and partnerships for each product, enabling seamless customer purchase experience. Identify and secure strategic BD partnerships to expand TAM. Grow OEM partnerships across HVAC, Heat Pumps, generators, roofing, and adjacent categories.
**Cross-Functional Partnerships:** Collaborate with engineering and product teams on scalable platform tooling and seamless integration with Palmetto's platform and consumer app. Partner with Capital Markets and Finance on funding needs, pricing, FICO requirements, and capital provider diligence. Partner with Loan GM team to launch home services loan products. Work with CX to maintain quality customer experience at scale. Align Home Services with overall Palmetto consumer marketplace and ecosystem.
This role is ideal for a proven sales and business leader with deep home services industry experience and a track record of driving new business lines from concept to scale. Impact will be measured by operating metrics (NTP, installs, speed-to-market, partner growth) and financial metrics (volume, project cash margin, cash flow).
**Requirements:**
- 10-15 years of experience with leadership roles in the home services industry (HVAC & Heat Pumps, generators, roofing, or related categories)
- Demonstrated success in a GM, senior sales leadership, or business unit leadership role, owning both strategic direction and operational execution
- Masterful at go-to-market strategy with clear understanding of testing and scaling channel throughput
- Proven ability to lead cross-functional teams in fast-paced, high-growth environments
- Track record of building and scaling account management and business development teams
- Deep network across home services ecosystem, including dealers, OEMs, distribution partners, and sales leaders
- Strong knowledge of home services sales channels, dealer networks, and go-to-market models
- Experience launching new product lines with OEM partners
- Experience developing or supporting consumer finance (lease or loan) or embedded financial products is a plus
