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Legora is an AI-native legal workspace trusted by 1,000+ customers across 50+ countries, including top law firms like Cleary Gottlieb, Goodwin, and Linklaters. The company has scaled to $100M+ ARR and operates teams across Europe, North America, and APAC.
As Global Services Solutions Expert, you'll be the credible voice for Global Services in high-stakes enterprise sales conversations while building the system that transforms how Legora handles technical RFPs. You'll report directly to the Head of Global Services and work from the New York office in Union Square.
Key responsibilities include:
**Sales Presence**: Join Enterprise and Strategic prospect conversations to set realistic expectations on delivery, implementation timelines, resourcing, and success factors. Address services-related questions and objections alongside the commercial team, ensuring pre-sale promises align with post-signature delivery.
**RFP Ownership**: Assist in drafting technical RFP content including security and compliance questionnaires (SOC 2, ISO 27001, GDPR), product and architecture Q&A, and implementation details. Partner with AI Enablement, Solutions Engineering, Product Operations, and Quality & Training to build an automated RFP response process targeting 90% automation within 6 months. Transition from hands-on drafting to owning and maintaining the system, handling edge cases and quality oversight.
**Partner Liaison**: Build fluency in Legora's partner ecosystem to credibly represent partner capabilities to prospects. Maintain partner-capability content and enablement materials for sales and services teams. Flag deals early when partner involvement is needed.
You bring 5–7 years of relevant experience combining implementation or services delivery with customer-facing or pre-sales work. You have deep services delivery fluency, commercial presence, and proposal writing experience. You're comfortable moving between hands-on execution and building processes that scale. B2B SaaS growth or revenue organization experience is a strong plus.
The role offers global collaboration across Growth, Sales, Product, Solutions Engineering, and other teams; direct executive visibility; the opportunity to build a net-new automated system from scratch; and a comprehensive competitive package including medical, dental, vision, parental leave, unlimited PTO, 401(k) match, and company-provided lunch.
