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Chattermill is an AI-powered Customer Experience Intelligence platform trusted by leading brands like Uber, Amazon, Wise, and HelloFresh. The platform analyzes customer feedback to help enterprises make data-driven decisions and improve service delivery.
As a Global Sales Development Representative, you will be responsible for prospecting and qualifying enterprise opportunities within Chattermill's defined Enterprise ICP (companies with $1bn+ revenue). Your key responsibilities include:
- Identifying, researching, and prioritizing enterprise target accounts across Europe, the UK, and North America
- Building and executing tailored, multi-channel outbound campaigns via email, phone, LinkedIn, and video targeting senior leaders in CX, Product, Insights, and Voice of Customer roles
- Qualifying both inbound and outbound leads against ICP and non-ICP criteria
- Booking and progressing qualified meetings with smooth handoffs and accurate pipeline management in HubSpot
- Developing deep knowledge of the solution, target customers, and competitive landscape to engage confidently with enterprise stakeholders
- Continuously iterating and refining messaging, outreach sequences, and targeting strategy based on conversion data and insights
The role offers flexibility with remote or hybrid working options based in the UK. You'll have the opportunity to join the company's equity scheme and benefit from a learning and development budget, 25 days holiday plus bank holidays, and additional perks including health and wellbeing support.
REQUIREMENTS:
- 6-12 months' experience in a B2B SaaS environment (preferred)
- Excellent organizational skills with ability to manage multiple conversations simultaneously
- Strong interpersonal skills and ability to thrive in fast-paced settings
- Coachable mindset with eagerness to learn and apply feedback quickly
- Excellent written and verbal communication skills, comfortable engaging prospects across phone, email, and LinkedIn
- Commercial curiosity with natural ability to understand customer pain points and communicate value clearly
