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Outset has invented AI-powered user interviews, enabling global brands like HubSpot, Microsoft, Uber, and Nestle to conduct qualitative research at unprecedented speed and scale. The company recently raised a $30M Series B (December 2025) and achieved 8x business growth, establishing AI-moderated research as a new standard in the $140B+ research industry.
You will serve as Global Head of Partnerships, reporting to the VP of Sales, and own the strategy and execution of Outset's partner ecosystem across three channels: (1) expert networks and panel companies that resell Outset or deliver research using it; (2) technology and platform alliances where Outset integrates into researcher, marketer, and product team workflows; and (3) consultancies and systems integrators that co-sell Outset to their clients.
Key responsibilities include:
- Develop and execute Outset's global partnerships strategy, defining which partners to pursue, which business models to employ, and how the partner channel drives company growth.
- Build and operate resell and channel programs with research agencies and panel companies, managing pricing, packaging, enablement, and partner economics.
- Lead technology and platform alliances: prioritize integrations with Product and Engineering, negotiate agreements, and launch joint offerings and marketplace listings.
- Establish co-sell motions with consultancies, systems integrators, and platform partners through account mapping, joint pipeline development, deal registration, and clear rules of engagement with the direct sales team.
- Source, negotiate, and close the company's most strategic partnership agreements personally.
- Design the partner operating model, including tier structures, incentive programs, contracts, onboarding, certification, and partner-sourced and influenced pipeline reporting in Salesforce.
- Ensure partner and direct sales motions reinforce each other with clear account ownership and credit rules.
- Collaborate with Marketing on joint go-to-market activities: co-marketing, events, launch campaigns, and partner content.
- Bring partner and market feedback to Product and leadership to inform roadmap and strategy decisions.
You will work closely with Sales, Product, Marketing, Customer Success, Legal, Finance, and the founders on partnerships that shape the company's direction.
Qualifications:
- 8+ years in partnerships, alliances, channel, or business development, with 3+ years leading a partnerships or alliances program.
- Demonstrated experience managing a partnerships or alliances program at global scale in the research, insights, or adjacent data and analytics space.
- Hands-on experience across product integrations, co-sell, and resell partner models.
- Established network across panel and sample providers, research and CX technology platforms, and consultancies.
- Track record of negotiating and closing complex partnership agreements, including revenue share, resell pricing, and integration commitments.
- Experience building partner operations from scratch: program design, partner economics, deal registration, and pipeline reporting.
- Strong cross-functional leadership ability to align Sales, Product, Marketing, Legal, and Finance behind partner strategy.
- Proven success in a fast-paced startup or high-growth environment.
- Willingness to travel for partner meetings and industry events.
- Bonus: experience with AI or research-technology partnerships, or international partner ecosystems in EMEA and APAC.
