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Fever is a global tech platform for culture and live entertainment, reaching over 300 million people monthly across 55+ countries. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to live experiences.
You will lead Fever's global transportation and logistics operations end-to-end, managing a distributed team of logistics coordinators across multiple time zones. This is a strategic role requiring both hands-on execution and team leadership.
Key responsibilities include:
• Own global transportation operations from planning through delivery, ensuring on-time, cost-efficient movement of product and resolving escalations quickly, including outside standard hours when needed.
• Lead and mentor a team of logistics coordinators, providing guidance, assigning strategic projects, and building departmental capabilities aligned with company growth.
• Manage stakeholder relationships across production, finance, legal, and tax to ensure smooth cross-functional coordination.
• Define, monitor, and report KPIs and SLAs including on-time delivery rates, cost variances, and ticket response times to drive operational excellence.
• Negotiate contracts and pricing with 3PLs, freight forwarders, and carriers as the primary point of contact for vendor relationships.
• Oversee billing, invoicing, and financial tracking across the department; develop forecasts and identify cost optimization opportunities.
• Anticipate logistics challenges, develop proactive solutions, and continuously improve processes and team efficiency.
• Translate complex transportation and importation requirements into clear communication for non-logistics stakeholders.
You bring 5+ years of transportation or logistics experience, 3+ years managing teams, and a Bachelor's degree in Business, Supply Chain, Engineering, or related field. You have proven negotiation skills with carriers and logistics partners, are fluent in English (additional languages a plus), and are comfortable with ERP systems, Excel/Google Sheets, and data visualization tools.
