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Back Market is a global marketplace for refurbished devices, operating as a certified B Corp with a mission to make tech reliable, affordable, and environmentally sustainable. The company has prevented over 1 million tons of carbon emissions and offers refurbished tech with 92% less carbon footprint than new devices.
We are seeking a Senior Product Manager to own the product vision and strategy for Back Market's Japan market. This is an autonomous, high-impact role where you will create new features and innovative user journeys tailored to Japanese consumers' specific needs, which may differ significantly from EU or US markets.
In this role, you will:
- Define the squad's product vision, Northstar metrics, and KPIs to drive concrete goals and measurable impact
- Partner daily with the Japan General Manager and Marketing Director to align short and long-term priorities
- Serve as the Engineering Manager's strategic partner, adjusting priorities and ensuring quality standards through strong collaboration
- Lead discovery (research, design, data analysis) and delivery (testing, QA) using agile methodologies
- Communicate proactively on roadmap risks, impacts, and dependencies to ensure smooth execution
- Make data-driven decisions; analytics inform all strategic and tactical choices
- Collaborate cross-functionally with Product Designers, UX Researchers, Engineers, and other Back Market functions (Marketing, Brand, Business, Customer Care, Supply)
The Product Team is distributed across New York, Europe, Tokyo, and fully remote, bringing diverse perspectives to user-centric product development.
REQUIREMENTS:
- Minimum 5–7 years of product management experience
- Proven experience working with Product Designers, UX Researchers, and Engineering teams
- Demonstrated expertise in agile environments (Scrum, Kanban) with ability to shape discovery and delivery
- Strong understanding of the Japanese market, particularly e-commerce behaviors and trends (familiarity with PayPay, Rakuten, etc.)
- Excellent communication and facilitation skills; peers recognize you as a leader and collaborator
- Problem-solver mindset; comfortable navigating ambiguity with data and user-centric thinking
- Native Japanese language proficiency; professional English fluency required for international team collaboration
- Analytical mindset with analytics background; KPI monitoring and targeted increment definition are core to your work
- Strategic yet pragmatic approach; ability to amplify business value through product decisions
