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Salary: USD 67,000 - 80,000 / annual
Blank Street is a fast-growing food and beverage brand on a mission to become the defining brand of its generation. As General Manager for a Manhattan location, you will own full P&L responsibility for a single-unit coffee and matcha shop, managing all aspects of operations, team leadership, and customer experience.
You will lead and develop a hospitality team, handling hiring, scheduling, training, and performance management. Key responsibilities include maintaining product quality and food safety standards, managing inventory and vendor relationships, overseeing financial performance and sales growth, and ensuring operational excellence through company auditing standards. You'll spend 50-70% of your time working behind the bar, leading by example in customer service and beverage production.
Your role bridges operations and people leadership: you'll create an engaging team culture through coaching and mentorship, recruit talent in collaboration with the People Team, manage timecards and payroll accuracy, and develop community relationships to build local brand loyalty. You'll also own scheduling compliance with labor laws, oversee staff training and coffee accreditations, and drive initiatives to grow average order value and meet sales targets.
This is a full-time position requiring 45 hours per week across 5 days, with mandatory availability for 2 peak days (typically Friday-Sunday). The role suits someone with 4+ years of single-unit management experience in high-growth hospitality or consumer brands, strong specialty coffee knowledge, and a track record of building high-performing teams.
