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Salary: USD 132,200 - 165,200 / annual
Archer Technologies, a Silicon Valley-based leader in advanced air mobility, is seeking a General Manager to oversee its Fixed Base Operator (FBO) facility at Hawthorne Municipal Airport in Los Angeles. This is a full P&L ownership role managing all aspects of FBO operations including fuel sales and dispensing, aircraft ground handling, customer service, hangar and ramp operations, facility maintenance, and staff management.
You will be the primary point of contact with airport authorities, tenants, vendors, and regulatory agencies. Key responsibilities span four areas:
**Operations Management:** Own daily FBO operations including fuel sales, line service, towing/marshaling, and ramp/hangar scheduling. Enforce Hawthorne-specific noise abatement and airfield restrictions across line staff. Coordinate ramp and hangar access with Archer's internal flight test and ground-support activities to avoid conflicts with commercial FBO traffic. Maintain compliance with FAA, NATA Safety 1st, NFPA fueling codes, and TSA requirements.
**Financial Performance:** Manage the FBO P&L including fuel margins, hangar/tie-down revenue, and ancillary services. Build and track the annual operating budget and report performance to leadership. Manage fuel supply and vendor contracts.
**Team Leadership:** Lead line service technician and customer service teams. Maintain staff certifications (fueling, ramp safety, hazmat) and drive a safety-first culture appropriate to a tight, mixed-use urban airfield. Lead incident investigations and corrective actions.
**Stakeholder & Community Relations:** Serve as primary FBO contact for based tenants, transient pilots, and charter operators. Represent FBO operations in coordination with the City of Hawthorne's Community Network Committee on noise and community-impact matters. Liaise closely with Archer's airport operations and flight test teams on shared-use scheduling, safety cases, and buildout timelines. Interface with FAA, tower operations contractor, and local emergency response.
**Safety & Compliance:** Maintain SMS protocols and conduct regular safety audits appropriate to a towered field with mixed conventional and eVTOL/flight-test traffic. Ensure OSHA, EPA (fuel storage/spill prevention), and airport-specific compliance. Support emergency response planning.
**Requirements:**
- 5+ years aviation operations experience, with 2+ years in FBO, airport, or airline station management
- Proven supervisory experience leading frontline ramp/line teams
- Working knowledge of fuel handling regulations, NATA Safety 1st standards, and towered-airport procedures
- Strong financial acumen — budgeting, P&L ownership, vendor negotiation
- Comfort operating in a fast-changing environment
- Excellent written and verbal communication skills
**Preferred Qualifications:**
- Experience at a constrained, noise-sensitive urban GA airfield
- NATA Safety 1st Line Service Supervisor certification
- Familiarity with X1 and TRAQPak FBO software
- Exposure to eVTOL, advanced air mobility, or flight test ground operations
