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Salary: USD 150,000 - 300,000 / annual
Veeva Systems, a mission-driven public benefit corporation and pioneer in industry cloud for life sciences, is seeking a General Manager to lead the Falcon Writer product suite. This is a high-impact leadership role operating as a startup within Veeva, where you will own overall business strategy, execution, and P&L for the product line.
You will serve as the primary business owner overseeing Strategy, Product, Services, and Internal Support teams to build, scale, and deliver a market-leading platform. Key responsibilities include:
**Strategic Leadership**: Formulate and execute the end-to-end vision, long-term roadmap, and go-to-market strategy to establish Falcon Writer as the category leader in life sciences.
**Customer Success & Partnerships**: Act as an executive sponsor on high-stakes enterprise deals, building deep strategic partnerships with key accounts and ensuring flawless customer adoption and retention.
**Market Presence**: Serve as the public face of the product, communicating vision and value in the marketplace, presenting at industry conferences, and evangelizing the solution.
**Team Building & Operations**: Attract, hire, and retain high-performing teams. Establish scalable, customer-centric delivery and contracting processes to support rapid growth.
**Product Innovation**: Partner closely with Product leadership to prioritize core features and maintain exceptional customer satisfaction.
**Performance Accountability**: Drive accountability across revenue targets, services profitability, customer satisfaction, and product delivery milestones.
This role requires a high-energy leader with strong judgment, ability to learn quickly, commitment to operational excellence, and focus on needle-moving initiatives. You'll need 15+ years of leadership experience spanning strategy, execution, delivery, or product management, with strong commercial acumen in closing and expanding enterprise deals. Deep experience establishing operational rigor and scalable go-to-market structures in high-growth environments is essential. Outstanding communication, executive presence, and stakeholder management skills are required.
Veeva offers flexible work arrangements, comprehensive benefits including medical, dental, vision, and life insurance, flexible PTO, retirement programs, and a 1% charitable giving program.
