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Ottometric is building AI-powered solutions for autonomous vehicle development and enterprise data management, specializing in petabyte-scale multimodal sensor data, KPI computation engines, and AI-assisted root-cause discovery for safety-critical systems.
You will lead a new strategic business line end-to-end as a core member of the leadership team and key partner to the CEO. This is a hands-on role combining commercial leadership, operational excellence, and team management.
Commercial Leadership & Customer Success: Own the P&L for this new division. Lead success and retention strategy for a high-value enterprise customer base, particularly Tier-1 automotive OEMs. Partner with the commercial team to build cross-sell matrices, bundle new capabilities, and drive aggressive revenue targets. Build a world-class customer success framework that proactively solves complex client data bottlenecks.
Operational Excellence & Business Management: Act as executive sponsor for the operational rollout of this division. Ensure data infrastructure setups, systems integrations, and operational milestones are executed on time. Bridge the gap between highly specialized technical teams and the core go-to-market organization, eliminating silos. Streamline business operations and commercial workflows to accelerate time-to-market for bundled solutions.
Team Leadership & Organizational Health: Develop and implement clear performance metrics and KPIs for the new division, driving a culture of high output and ownership. Support and integrate specialized engineering leads, helping them scale their teams in a fast-paced startup environment. Ensure unified work style across the company focused on proactive communication, deep trust, and measurable results.
Required: 10+ years in enterprise customer success or account management with proven track record running a business line or managing cross-functional leadership teams. MBA required. Technical fluency in secure data transport, enterprise hardware/software integration, and alignment of technical roadmaps with commercial goals. Exceptional communication skills, comfort with difficult operational decisions, and ability to negotiate complex commercial bundles with enterprise clients. Valid work permit for Serbia.
Nice to have: Experience writing online content, additional languages (German).
