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Salary: USD 67,000 - 80,000 / annual
Blank Street is seeking a General Manager to lead a single-store location in Brooklyn. This is a full-time role requiring 45 hours per week with availability for peak days (typically Friday–Sunday).
You will own all aspects of store operations, including team leadership, hiring, training, and development of hospitality staff. You'll manage scheduling, timecards, and payroll compliance while fostering a motivating team culture and maintaining high engagement scores. Responsibilities include inventory management, vendor relations, waste management, and compliance with the company's Inventory Management System.
Operational excellence is central to the role: you'll ensure food and beverage quality standards, maintain cleanliness and safety, conduct or respond to audits, and drive continuous improvement. You'll spend 50–70% of your time working behind the bar, leading by example in customer service and product execution. You're expected to have strong specialty coffee and espresso knowledge and will oversee staff coffee accreditations.
Business growth is also your domain. You'll champion financial performance, grow average order value, meet sales goals through creative initiatives, and develop local community ties to build brand loyalty. You'll collaborate with the People Team on recruitment and support light project work that contributes to broader business objectives.
Requirements: 4+ years managing single-store unit operations in high-growth hospitality or consumer brands. Full-time commitment with weekend availability required. Experience in unionized environments is a plus.
