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Salary: USD 70,000 - 80,000 / annual
Blank Street is a high-growth food and beverage brand on a mission to become the defining brand of its generation through elevated products and exceptional customer experiences. As General Manager, you will own full operational responsibility for a single store location in Boston, managing a team of hospitality professionals and driving business growth.
Key responsibilities include:
• Team Leadership & Development: Hire, train, develop, and mentor all team members. Create a motivating culture through consistent coaching, celebration, and engagement. Manage scheduling, timecards, and paid time off in compliance with labor laws. Oversee shift lead training and coffee accreditations.
• Operational Excellence: Maintain food and beverage quality standards, ensure recipes are executed consistently, and lead by example behind the bar (50-70% of your time). Manage inventory, vendor relations, waste, and compliance with the inventory management system. Conduct regular audits and quickly action feedback.
• Financial Performance: Champion store financial health, grow average order value, meet sales goals through creative initiatives, and drive peak business throughput. Build team buy-in around shared financial vision.
• Store Standards: Ensure safety, cleanliness, and presentation meet company policies. Maintain operational excellence scores and above via auditing platform.
• Community & Growth: Develop meaningful relationships with neighborhood businesses and customers to build local brand loyalty. Support light project work contributing to broader business and professional development.
You will work 45 hours per week across 5 days, with required availability for 2 peak days (typically Friday-Sunday). This is a full-time, in-office role requiring hands-on leadership and operational management.
