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Blank Street is seeking a General Manager to launch and lead one of their first locations in Beverly Hills, Los Angeles. This role is central to establishing the brand's presence in the community and requires a proven operator who can build and lead a high-performing team from day one.
Key responsibilities span four areas:
People Management: You'll create an engaging culture, train and mentor team members, manage scheduling and payroll compliance, recruit talent in collaboration with HR, address performance issues fairly, and maintain strong team engagement scores. You'll step in operationally as needed to cover gaps.
Product & Quality: As a brand ambassador, you'll ensure food and beverage quality standards are maintained consistently. You'll manage ordering, vendor relationships, inventory counts, and compliance with the company's inventory management system. You'll spend time behind the bar leading by example in customer service and product execution.
Operational Excellence: You'll achieve company standard audit scores, maintain safety and cleanliness standards, manage facilities and maintenance issues, and ensure DOH compliance.
Neighborhood Performance: You'll own the store's financial performance, develop community relationships, maintain NPS scores, respond to customer feedback, and collaborate with peer General Managers to share best practices.
The ideal candidate has 4+ years managing single-unit operations in high-growth hospitality or retail, experience leading large teams, and expertise in inventory and supply chain management. You're customer-focused, highly organized, and thrive in fast-paced environments where attention to detail and hospitality excellence are paramount.
