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Salary: USD 125,600 - 226,100 / annual
Lineage is seeking a General Manager to provide strategic direction and operational oversight for a medium-sized warehouse facility. This role carries broad responsibility for facility operations, team leadership, financial performance, and customer relationships.
Key responsibilities include:
- Direct, recruit, train, develop, and provide performance feedback to direct reports to ensure productivity, efficiency, and effectiveness
- Achieve company performance goals including Key Performance Indicators (KPIs) such as Labor to Revenue (LTR), truck turn times, and customer service standards
- Review and analyze warehouse activities and costs to drive process improvement
- Collaborate with Sales Manager on marketing and sales efforts, including account strategy planning, prospecting, sales calls, rate development, contract negotiation, and closing sales
- Establish and maintain excellent customer service and client relationships
- Monitor and control budgets, capital expenditures, material handling equipment, and space utilization to meet corporate targets
- Facilitate and support initiatives ensuring proper receipt, storage, handling, and distribution of food to exceed Lineage safety and food quality standards
- Ensure employee health and safety compliance with all regulatory and company standards, policies, and procedures
Lineage operates in the temperature-controlled warehouse and logistics space, serving food and perishable goods distribution. The company emphasizes career development, team engagement, and creating a respectful workplace culture.
REQUIREMENTS:
- Bachelor's Degree or equivalent work experience
- 5+ years' Operations Management experience in Supply Chain or related field
- Demonstrated proficiency in development and implementation of strategy/annual plans (budget, operational performance, SOPs, workshops, etc.), and bottom-line cost/efficiency management
- Experience with continuous improvement quality processes such as Six Sigma and/or LEAN
- Experience managing, training, and developing people in operational roles
- Proficient computer skills, including Microsoft Office Suite
- Demonstrated experience working with Warehouse Management Systems (WMS)
- Excellent verbal and written communication skills including ability to interact with internal and external customers
- Ability to lead discussions, make presentations, and deliver technical results to non-technical audiences
- Excellent analytical and problem-solving skills, including ability to deal with ambiguity
- Ability to travel up to 25%
- Ability to work in temperatures as low as -20°F/-25°C in cold storage or up to 100°F/37°C in dry storage while wearing company-provided PPE and freezer gear
- Ability to lift minimum 40 lbs./18 kg; weight may be more depending on facility
- Comfort with various noise levels
