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Jumio is seeking a Forward Deployed Fraud Strategist to serve as a customer-facing fraud and identity subject matter expert across the EMEA region. This role operates as a forward-deployed consultant spanning pre-sales, onboarding, and ongoing customer expansion.
You will partner directly with enterprise customers to design optimal product implementation strategies, evaluate risk profiles, and align Jumio's technical solutions with their unique business objectives. You own the critical onboarding mission for new deployments, acting as a strategic advisor responsible for driving efficient customer onboarding and rollout while overcoming regulatory, legal, or operational hurdles to accelerate time-to-live and maximize time-to-value.
Key responsibilities include:
- Partnering with new and existing customers to evaluate risk profiles and design tailored fraud strategies
- Providing expert recommendations on risk mitigation, user friction, and verification workflow optimization
- Leading the design of standardized identity workflows optimized for different verticals and use cases
- Orchestrating launch readiness by proactively identifying and resolving technical, regulatory, or policy-related bottlenecks
- Advising customer risk and fraud teams on emerging fraud vectors and industry best practices
- Validating completion of implementation milestones and confirming customer integration aligns with Jumio best practices
- Coordinating go-live planning, readiness reviews, and supporting go-live day execution
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering, and other financial crimes. The company leverages AI, biometrics, machine learning, liveness detection, and automation to create solutions trusted by leading brands worldwide. With a global footprint, Jumio serves Financial Services, Travel, Sharing Economy, Fintech, Gaming, and other industries.
Requirements:
- Relevant professional experience in fraud, identity, AML/KYC, digital risk, or related field, including meaningful customer-facing experience in consulting, technical account management, solutions, professional services, product, or implementation
- Strong consultative, analytical, and strategic thinking abilities with focus on risk strategy and workflow design
- Project management skills and ability to coordinate cross-functional teams (Product, Engineering, Legal/Compliance)
- Ability to distill complex technical fraud concepts into clear, value-driven narratives for executive stakeholders
Preferred Qualifications:
- Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions
- Technical understanding of APIs, integrations, SaaS platforms, or implementation methodologies
- Project management certification or equivalent experience
- Experience working with global enterprise customers
