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Jumio is seeking a Forward Deployed Fraud Strategist to serve as a customer-facing subject matter expert in fraud and identity verification across the entire customer lifecycle. You will operate as a forward-deployed consultant spanning pre-sales, onboarding, and ongoing expansion, partnering directly with enterprise customers to design optimal product implementation strategies, evaluate risk profiles, and align Jumio's technical solutions with their unique business objectives.
In this role, you own the critical onboarding mission for new deployments. Acting as a strategic advisor, you will drive efficient customer onboarding and rollout, overcome regulatory and operational hurdles to accelerate time-to-live, and maximize time-to-value while ensuring solution adoption and long-term trust.
Key responsibilities include:
- Partner with new and existing Jumio customers to evaluate their risk profile and design tailored fraud strategies
- Provide expert recommendations on risk mitigation, user friction, and verification workflow optimization
- Lead the design of standardized identity workflows within the Jumio product optimized for different verticals and use cases
- Orchestrate launch readiness by proactively identifying and resolving technical, regulatory, or policy-related bottlenecks
- Advise customer risk and fraud teams on emerging fraud vectors and industry best practices
- Validate completion of implementation milestones and success criteria
- Coordinate go-live planning, readiness reviews, and support go-live day execution
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering, and other financial crimes. The company leverages AI, biometrics, machine learning, liveness detection, and automation to create solutions trusted by leading brands worldwide. With a global footprint, Jumio serves Financial Services, Travel, Sharing Economy, Fintech, Gaming, and other industries.
Requirements:
- 5+ years of relevant professional experience spanning fraud, identity, AML/KYC, digital risk, or a related field, including meaningful customer-facing experience in consulting, technical account management, solutions, professional services, product, or implementation
- Strong consultative, analytical, and strategic thinking abilities with a focus on risk strategy and workflow design
- Project management skills and ability to coordinate cross-functional teams from Product, Engineering, Legal/Compliance
- Ability to distill complex, technical fraud concepts into clear, value-driven narratives for executive stakeholders
Preferred Qualifications:
- Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions
- Technical understanding of APIs, integrations, SaaS platforms, or implementation methodologies
- Project management certification or equivalent experience
- Experience working with global enterprise customers
- Bilingual (English/Spanish)
