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Wave Mobile Money is building financial services across Sub-Saharan Africa to make the continent cashless. The company operates in 9 countries with millions of users, offering mobile payments, peer-to-peer transfers, and business payment solutions with no account fees.
As a Fraud Analyst based in Niamey, Niger, you will protect Wave's customers, agents, and business from fraud risk while maintaining service accessibility. You'll report to the Regional Risk Lead and work from the Niamey office with occasional field travel.
Key responsibilities include:
- Conduct periodic fraud risk assessments and identify vulnerabilities affecting customers, agents, and staff
- Visit field locations to understand local challenges and align fraud prevention with market expansion efforts
- Investigate suspicious transactions and fraud cases, escalating issues and liaising with legal and local authorities
- Perform data analysis on fraud patterns to support decision-making and provide dashboards for partner and statutory reporting
- Develop fraud training materials based on risk exposure
- Monitor and follow up on suspicious activity and required actions
- Communicate fraud issues to stakeholders including customers
- Engage with agents regarding commission changes, providing clear explanations and evidence
You'll need a bachelor's degree in IT, Audit & Management Control, Business Administration, Finance, Criminology, or related field, plus at least 3 years in the financial sector with experience in case investigation, fraud risk controls, and regulatory requirements. Proficiency in spoken and written English is required; local language fluency is advantageous.
The role suits detail-oriented, proactive self-starters who are intellectually curious, comfortable with ambiguity, and skilled at coordination and escalation. You should be willing to travel locally and adjust quickly to changing priorities.
