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Wave Mobile Money is building financial services across Sub-Saharan Africa to make the continent cashless. The company operates a mobile money platform in 9 countries with millions of users, enabling cash deposits, withdrawals, peer-to-peer payments, and business transactions in regions where traditional banking infrastructure is limited.
The Fraud Analyst role is based in Kotu, The Gambia, and reports to the Regional Risk Lead. This is a hands-on position combining field-based investigation, data analysis, and stakeholder coordination to protect Wave's customers, agents, and business from fraud.
Key responsibilities include: assessing fraud risks periodically; conducting field visits to understand local challenges and align fraud prevention with market expansion; identifying vulnerabilities among customers, agents, and staff; creating data dashboards and reports for partners and regulators; developing fraud training materials; investigating suspicious transactions and fraud cases; liaising with legal and local authorities; performing data analysis to support decision-making; and communicating with agents regarding commission changes and fraud warnings.
The role requires a bachelor's degree in IT, audit, business administration, finance, criminology, or related fields, plus at least 3 years of experience in financial sector investigation, fraud risk controls, and regulatory compliance. Strong English proficiency is essential; local language fluency is advantageous. The ideal candidate is detail-oriented, proactive, intellectually curious, comfortable with ambiguity, and willing to travel within The Gambia.
Wave offers competitive salaries, health insurance for employees and dependents, generous parental leave (26 weeks for mothers, 4 weeks for fathers), subsidized childcare, gym subsidies, airtime reimbursement, and free office meals.
