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Salary: USD 180,000 - 210,000 / annual
Pallet is building AI agents to transform the physical economy, a $12 trillion global industry. The company has raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures, achieving 700% revenue growth in under two years. Pallet's mission is to increase supply chain efficiency by automating manual workflows—from scheduling and appointment setting to data entry and load management—through its flagship platform and newest product, CoPallet, which introduces AI agents that execute requests in real time.
You will be Pallet's first dedicated Founding Senior Revenue Operations Manager, building the operating system behind the go-to-market organization from day zero. The company has strong product-market fit, enterprise customers, and a rapidly growing sales team, but now needs someone to create the infrastructure, rigor, and operating cadence that enables scaling without slowing down.
In this role, you'll partner directly with Sales Leadership to improve execution across the entire funnel. You'll define what great looks like, build repeatable processes, drive accountability, and ensure every rep has the systems and enablement needed to perform at a high level. Key responsibilities include designing operational processes that enable predictable sales scaling, building reporting and dashboards that support executive decision-making, developing metrics for pipeline health and forecast accuracy, owning pipeline hygiene and opportunity inspection, creating repeatable pipeline review processes, establishing CRM discipline expectations, designing lead routing and territory management frameworks, administering commissions, and partnering cross-functionally with Marketing and Finance on reporting and data quality.
This is a zero-to-one build opportunity where you'll turn raw, messy data into simple, trusted views that drive real decisions. You'll have a direct line to growth, as the systems and processes you build will shape how Pallet generates predictable revenue.
Preferred experience includes 5+ years in Revenue Operations, Sales Operations, or GTM Operations at high-growth B2B SaaS companies; experience scaling sales organizations from founder-led selling into structured, repeatable revenue engines; deep expertise with Salesforce and modern GTM tools such as Gong, Outreach, Apollo, Clari, or HubSpot; proven ability to build operational processes from scratch while influencing cross-functional stakeholders; and a strong analytical mindset with bias toward action and a track record of solving ambiguous business problems through systems and process design.
