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Finch is building infrastructure to make legal services radically more accessible, starting with personal injury law. The company has grown 10x in just over a year, raised a $20M Series A, and is backed by Sequoia, Redpoint, and founders from DoorDash, Ironclad, and Digits.
You'll be Finch's first dedicated product designer, reporting to the CTO and working directly with the Product Lead (Rishi) and engineering leadership. Design hasn't existed as a formal discipline yet—technical staff have handled design work—but this is changing as Finch launches external-facing products for law firm partners, including Finch OS, a case management tool currently in beta.
You'll own product design across Finch's entire surface area: the external-facing case management tool that law firms use to manage cases, internal paralegal tools, brand, and emerging AI experiences. The role will grow with the company; you'll define its scope as much as execute within it.
Key responsibilities include: conducting real discovery by sitting with attorneys and paralegals to understand their workflows and pain points; designing end-to-end product experiences for complex, operationally intense casework; translating one-off requests into systems-level solutions; working closely with engineering to ship changes directly rather than just handing off Figma files; extending product experiences across internal and external tools; holding and defending design decisions with reasoning; and occasionally supporting brand or marketing work.
The ideal candidate has 4–10 years as a product designer with direct ownership of complex workflows at recognizable consumer or B2B companies. You must have a demonstrated pattern of doing discovery before designing, experience with operationally intensive workflow software (B2B, ops-heavy, or similarly complex domains), comfort thinking in code and working closely with engineering, and a track record of holding and defending design decisions while remaining collaborative.
Nice-to-haves include both consumer and B2B-operational experience, comfort with AI-native design tools, experience supporting brand or marketing work, and genuine curiosity about the legal or personal injury domain.
This role may not be for you if you prefer working from a fully defined roadmap, prefer staying in Figma and handing off work, or are drawn to glossy consumer-brand stories rather than operational problems.
