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VAST Data is building the enterprise data platform for the AI era, providing infrastructure to capture, catalog, refine, and protect massive datasets for real-time analysis and AI training/inference. As a Forward Deployed Engineer, you'll be embedded directly within strategic, large-scale customer environments as a core member of the engineering team.
You will work side-by-side with customer architects, operators, and developers to understand their scale challenges, solve complex infrastructure issues, and translate real-world requirements into core product improvements. You own the technical success of strategic customer deployments from design through production operation, serving as the face of VAST Engineering on the ground.
Day-to-day responsibilities include:
- Collaborating globally with the engineering team to track hotfixes, review roadmap updates, and test new builds
- Co-engineering solutions with customer technical teams to optimize infrastructure throughput, debug complex issues, and develop solutions for their largest workloads
- Driving product development by weaving real-world operational insights into the VAST development loop, translating complex customer challenges into precise technical requirements for core development teams
- Writing code including custom API endpoints, automation tools, and scripts to unblock critical customer workflows; addressing code review feedback on complex changes
- Acting as an internal advocate for your customer, ensuring their long-term technical needs are prioritized in the product roadmap
This role bridges customer success and product engineering, requiring both technical depth and the ability to communicate complex infrastructure challenges across organizational boundaries.
