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You will be the primary point of contact for inDrive's fleet partners in Mexico, responsible for building and maintaining long-term, high-value partnerships. This is a hands-on role combining account management, commercial strategy, and operational support.
Key Responsibilities:
Grow your partner portfolio by owning the success of fleet partners across Mexico. You'll help them activate vehicles quickly, keep drivers active on the platform, and expand their business with inDrive. You'll develop joint growth plans with each partner covering new vehicle additions, utilization targets, and expansion into new cities. You'll conduct regular in-person business reviews using live performance data to identify opportunities and address issues proactively.
Manage the commercial relationship by overseeing each partner's incentive program to ensure rewards align with actual performance. You'll handle contract renewals, negotiate terms when partnerships need adjustment, and collaborate with the commercial team on non-standard deals while maintaining accurate documentation.
Keep operations running smoothly by partnering with the driver operations team to accelerate new driver onboarding and activation. You'll help partners maximize the value of inDrive's fleet management tools to increase their operational independence. You'll serve as the primary escalation point for partner issues.
Bring market intelligence by monitoring competitor offerings and activities. You'll share field insights to inform and refine inDrive's partnership strategy.
This role offers direct visibility into impact through monthly performance metrics and the opportunity to shape how inDrive scales its fleet partnerships in Mexico.
Requirements:
- 3+ years of key account management experience in B2B, mobility, logistics, or marketplace environments
- Proven track record of growing large accounts through in-person engagement, joint business planning, and regular reviews
- Strong commercial and analytical capabilities: comfortable interpreting performance data, understanding incentive economics, and working with dashboards
- Fluent in Spanish (local language) and proficient in English
Preferred Qualifications:
- Experience managing fleet operators, taxi parks, car rental companies, or automotive dealers
- Existing network among local fleet owners
- Exposure to ride-hailing platforms or other two-sided marketplace models
