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Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments and building technologies to help small businesses with payments and commerce.
In this Field Sales Team Lead role, you will drive distribution growth and market share in assigned rural areas of operation. You will manage a team of Field Sales Executives (FSE), serving as the key point of contact from initial lead outreach through purchase completion. Your responsibilities include recruiting and building the sales team, planning market size and geographies, coaching and mentoring team members, and ensuring consistent market presence where sales and usage occur regularly.
You will oversee the sale of financial products including merchant loans, personal loans, gold SIPs, and merchant upgrades to both existing and new merchants. Key accountability areas include visibility and accountability through product sales, devising effective communication methods to minimize expectations-delivery gaps, monitoring quality parameters, and conducting audits on acquisitions and sales completed by your team.
Your role requires strong networking capabilities, extensive travel throughout your specified area, and the ability to train and groom allocated manpower. You will validate team performance, ensure cross-sell opportunities are maximized, and support the broader business mission of bringing financial services to half a billion Indians.
Requirements:
- Graduate degree or above; Post Graduation preferred
- Proven ability to grow distribution and market share in assigned territories
- Experience recruiting and managing sales teams
- Strong coaching and mentoring skills; quick learner who applies new concepts
- Good understanding of lending products
- Excellent communication and ability to convey plans/targets to minimize gaps
- Strong networking capabilities and willingness to travel extensively
- Ability to monitor quality parameters and conduct audits
- Experience with cross-selling financial products
