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Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments and building technologies to help small businesses with payments and commerce. The company serves over 500 million registered users and 21 million merchants.
In this Field Sales Team Lead role, you will drive distribution growth and market share expansion in assigned rural areas. You will manage a team of Field Sales Executives (FSE), recruiting, coaching, and mentoring them to align with business objectives. Key responsibilities include:
- Grow distribution and market share in assigned rural territories
- Recruit and build a high-performing FSE team
- Plan market size, span, and geographies for team coverage
- Devise effective communication strategies to minimize expectations vs. delivery gaps
- Monitor quality parameters and conduct audits on acquisitions and sales
- Ensure regular team presence in market areas where sales and usage occur
- Sell cross-sell financial products (Merchant Loans, Personal Loans, Gold SIP, upgrades) to existing and new merchants
- Train and groom allocated manpower
- Maintain strong networking capabilities and willingness to travel extensively throughout assigned area
You will serve as a key point of contact from initial lead outreach through purchase completion, representing the Paytm brand and managing customer relationships. The role offers opportunity to be part of India's largest digital lending story, with a collaborative, output-driven culture that values peer feedback and earned respect.
REQUIREMENTS:
- Bachelor's degree or above; Post-graduation preferred
- Demonstrated ability to recruit and build sales teams
- Strong coaching and mentoring skills; quick learner who applies new concepts
- Good understanding of lending products
- Excellent communication and planning abilities
- Strong networking capabilities
- Willingness to travel extensively in assigned territory
- Ability to monitor quality parameters and conduct audits
- Experience selling financial products and cross-sell opportunities
