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Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments and building technologies to help small businesses with payments and commerce. The company serves over 500 million registered users and 21 million merchants.
In this Field Sales Team Lead role, you will drive distribution growth and market share expansion in assigned rural areas of operation. You will manage a team of Field Sales Executives (FSE), serving as the key point of contact from initial lead outreach through purchase completion. Your responsibilities include recruiting and building the sales team, planning market size and geographies for coverage, coaching and mentoring team members, and ensuring consistent market presence where sales and usage occur regularly.
You will oversee the sale of financial products including merchant loans, personal loans, gold SIPs, and merchant upgrades to both existing and new merchants. Key accountability areas include visibility and accountability through product sales, devising effective communication methods to minimize expectations-versus-delivery gaps, monitoring quality parameters, and conducting audits on acquisitions and sales completed by your team.
Additional responsibilities include developing networking capabilities, willingness to travel extensively throughout your assigned area, training and grooming allocated manpower, and maintaining good understanding of lending products. You will work in a collaborative, output-driven environment with 360-degree feedback from peer teams.
Requirements:
- Graduate degree or above; Post Graduation preferred
- Ability to identify, recruit, and manage a sales team
- Skilled in coaching, mentoring, and training
- Quick learner who grasps and applies new concepts
- Strong networking capabilities and willingness to travel extensively
- Good understanding of lending products
- Ability to devise effective communication strategies for plans and targets
- Experience monitoring quality parameters and conducting audits
- Ability to manage rural market expansion and merchant acquisition
