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Dialpad is an AI platform for customer experience that helps organizations resolve customer problems in real time across voice and digital channels. The company's AI agents learn from human agents and improve with every interaction, enabling organizations to understand customers better, deliver superior experiences, and increase operational efficiency.
The Field & Events Marketing Specialist will support the planning, execution, and measurement of webinars, account-based marketing (ABM) initiatives, field programs, and in-person events. This execution-focused role reports to the Head of Global Marketing Events and works in partnership with the Field Programs & ABM Manager.
Key responsibilities include:
- Planning and executing webinars, digital panels, workshops, and online experiences
- Managing webinar logistics including timelines, registration, speaker coordination, audience communications, platform setup, run-of-show documentation, and post-event follow-up
- Supporting ABM program execution through account-list coordination, campaign logistics, meeting preparation, outreach support, attendee follow-up, and program documentation
- Coordinating activities with the Field Programs & ABM Manager and cross-functional stakeholders against account priorities and pipeline goals
- Supporting regional and corporate field marketing programs and in-person events
- Providing administrative and coordination support to the broader regional marketing team
The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple projects, stakeholders, and deadlines in a fast-paced environment. The role requires close collaboration with Marketing, Sales (Account Executives and SDRs), and other cross-functional partners to create well-coordinated, engaging programs that generate pipeline, deepen customer relationships, and advance go-to-market goals.
