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Sierra is building an AI platform to help businesses create better, more human customer experiences. The company was founded by Bret Taylor (former Salesforce co-CEO, Facebook CTO, Google Maps co-creator) and Clay Bavor (18-year Google veteran who led Google Labs, AR/VR, and Google Workspace). Sierra is headquartered in San Francisco with offices across Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.
As an Enterprise Sales Engineer, you will own the end-to-end technical pre-sales process for enterprise customers. This includes scoping customer use cases, articulating business value, designing and delivering product demos, leading technical and architecture reviews, and serving as the trusted technical expert throughout the entire sales cycle.
You will work cross-functionally with Sales, Product, and Agent Engineering teams to drive go-to-market strategy and continuously improve Sierra's AI agents through customer-driven product development. You'll be a GTM and technical leader in early customer conversations, understanding and anticipating their needs to support Sierra's industry-leading AI solution.
Required qualifications: 5-7+ years in Sales Engineering, Solutions Engineering, or customer-facing technical sales. Professional fluency in both Spanish and English is essential. You must have demonstrated experience in demo building, presenting to customers, and leading enterprise sales processes. You should be able to connect prospects' specific business problems to Sierra's solutions and explain them to both technical and non-technical audiences.
You'll leverage AI tools efficiently as part of your technical sales motion—discovery prep, solution design, demo and prototype building, technical proposals—while maintaining ownership of accuracy and knowing when human judgment is required. A Bachelor's degree (preferably in Computer Science or related field) is required; equivalent professional experience is acceptable. Experience translating code, technical logic, and user requirements to product and engineering requirements is a plus.
Sierra values Trust, Customer Obsession, Craftsmanship, Intensity, and Family. The company offers unlimited PTO, comprehensive medical/dental/vision benefits, life insurance, disability coverage, parental leave, fertility benefits, retirement plans, and equity participation for full-time employees.
