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Assembled helps companies scale great customer support by providing AI-enhanced tools and software that manage complex support operations across teams, time zones, and products. The company serves over 400 enterprise customers including DoorDash, Salesforce, Stripe, and Sephora, and has raised $71M from top-tier investors.
As an Enterprise Sales Development Representative, you will generate high-quality pipeline across a focused set of enterprise accounts while helping raise the bar for prospecting at Assembled. The role emphasizes AI-enhanced selling—using AI fluently to research accounts and personalize outreach while bringing human judgment and commercial instincts that technology cannot replicate.
Key responsibilities include:
- Generate high-quality pipeline across focused enterprise accounts
- Build account penetration strategies by researching complex organizations, identifying key stakeholders, and finding compelling engagement reasons
- Prospect across cold calls, email, LinkedIn, events, and other channels while balancing personalization with consistent execution
- Use AI and automation to research faster, spot account signals, and scale effective approaches
- Run discovery calls and convert early conversations into qualified opportunities
- Test messaging, targeting, and outbound plays based on learnings from enterprise prospects
- Attend in-person events, conferences, and customer meetups to create opportunities and build relationships
- Partner with Account Executives, Marketing, and RevOps to break into priority accounts and improve outbound strategy
- Contribute ideas to improve the SDR playbook
Assembled's culture emphasizes "getting on the plane"—meeting customers face-to-face is core to how the company wins. You'll represent Assembled at events and trade shows, gain exposure to product demos, and have room to influence account targeting and messaging strategy. Notably, 40% of current Account Executives started as SDRs at Assembled. You'll prospect into complex accounts at companies like Canva, Ramp, Robinhood, and Stripe, learning how large organizations operate and opening conversations around meaningful operational problems.
The role requires in-person work 5 days per week from Assembled's offices in San Francisco's Mission district or Chelsea Market in New York.
REQUIREMENTS:
- Minimum 1 year of experience carrying a real sales target as an SDR; must be able to articulate exactly what you owned, how you performed, and what drove results
- Demonstrated ability to break into complex accounts: figuring out where to start, identifying who matters, and determining what will get attention
- Comfort with cold calling, handling rejection, and maintaining performance when sequences, accounts, or months aren't going well
- Ability to go beyond following the playbook—notice what's working, change what isn't, and explain the reasoning
- Track record of taking feedback seriously and implementing changes that improved sales performance
- Strong collaboration skills with Account Executives and Marketing; willingness to share learnings and push back constructively
- Commitment to continuous improvement in sales craft and growth toward a high-performing Account Executive role
