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Enterprise Key Account Manager (m/f/x)

Wolt - Berlin, Berlin, Germany - In-office - posted 2026-09-15

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Wolt is a fast-growing delivery platform operating in over 500 cities across 30 countries. As an Enterprise Key Account Manager based in Berlin, you will manage Wolt's largest SMB restaurant partners in Germany, driving product adoption, closing complex commercial deals, and growing partner success on the platform. You will be responsible for a portfolio of key accounts, conducting strategic negotiations, analyzing performance data, and providing consultative guidance to partners. Your day-to-day work includes leveraging analytical dashboards to identify growth opportunities, conducting periodic business reviews, collaborating with the Marketing team on joint campaigns, and actively monitoring competitive dynamics to inform product improvements. You will also serve as a senior presence on the team, mentoring junior account managers and sharing knowledge across the organization. This role sits at the heart of Wolt's account management engine and requires someone who can balance commercial targets with genuine partnership development. You'll work in a dynamic, fast-paced environment where you're expected to take ownership, solve problems proactively, and drive results in a competitive landscape. REQUIREMENTS: - 5+ years of experience in client-facing, commercial roles (Account Management, Sales, or Marketing) - Commercial acumen with a consultative approach to client management; understanding of financial drivers and ability to identify growth opportunities - Data-driven mindset with knowledge or exposure to analytical dashboards (Looker, Power BI, SQL) - Sales-oriented with strong verbal and written communication skills - Excellent time management and problem-solving abilities - Strong interpersonal skills with ability to adapt communication style to audience - High sense of ownership and proactivity - Advanced proficiency in Microsoft Excel or Google Sheets - Fluent in German and excellent English skills

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