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Salary: USD 121,200 - 192,000 / annual
Monday.com is an AI work platform used by 250,000+ customers to bring people, workflows, and AI agents together on one flexible platform. The company is hiring an Enterprise Account Manager to join the Enterprise East team.
In this role, you will own a named portfolio of enterprise accounts with full accountability for retention, expansion, and deepening Monday.com's strategic footprint across each organization. You will drive net revenue growth through upsell and cross-sell by identifying whitespace across business units, departments, and use cases. Key responsibilities include:
- Own a named portfolio of enterprise accounts end-to-end: retention, expansion, and executive relationship management
- Drive net revenue growth through upsell and cross-sell by identifying whitespace across business units, departments, and use cases
- Develop and execute account plans that align Monday.com's platform capabilities to each customer's strategic priorities and measurable ROI
- Build and maintain multi-threaded relationships across economic buyers, champions, and executive stakeholders
- Partner with Customer Success to ensure seamless onboarding, adoption, and value realization with clear commercial handoffs
- Serve as the primary escalation point for relationship and commercial issues within your accounts
- Consult with customer leaders on internal processes and challenge the status quo to drive organizational change and platform adoption
Monday.com operates a customer-obsessed, transparent, and ownership-driven culture. The company has a global presence with offices in New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more. The role offers competitive compensation, equity eligibility, comprehensive benefits including medical/dental/vision insurance, generous paid time off, fully paid parental leave, automatic 401(k) contributions, and ESPP. The company also provides dedicated L&D resources, AI workshops, bootcamps, and internal hackathons.
REQUIREMENTS:
- 5+ years of B2B SaaS account management experience with a focus on enterprise accounts
- Demonstrated track record of owning and growing a named book of business through expansion and renewal
- Ability to run a full commercial cycle—from identifying expansion signals to multi-stakeholder negotiation and close
- Strong executive presence with the credibility to engage and influence C-suite and VP-level buyers
- Consultative approach: diagnose before prescribe, lead with business outcomes
- Superb written and verbal communication skills
- High energy, high ownership, low ego
- BA/BS degree or equivalent relevant experience
Note: Visa sponsorship is not available for this role.
