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Keeper Security, a fast-growing cybersecurity software company protecting thousands of organizations and millions of people globally, is seeking an Enterprise Account Manager to join its B2B sales division. This is a fully remote role with an option to work hybrid from the Chicago metro area for local candidates.
In this role, you will manage an established portfolio of enterprise and SME clients, driving revenue growth through strategic account expansion, renewals, cross-sells, and upsells. You will build and maintain strong relationships with C-level executives and IT/cybersecurity decision-makers, serving as a trusted advisor on Keeper's identity and access management solutions.
Key responsibilities include:
- Carry and meet/exceed revenue quotas within assigned strategic accounts
- Manage contract renewals, negotiate terms, and identify expansion opportunities across business units and geographies
- Conduct quarterly business reviews and regular strategic account cadences to establish business and technical goals
- Advise customers on best practices for securing their infrastructure against password-related breaches and cyber threats
- Demonstrate deep product expertise in Keeper's PAM solutions and identity management capabilities
- Proactively manage customer success and adoption across the entire account lifecycle
- Create and present technical solutions to executive boards and C-suite contacts
- Drive customer advocacy through references, referrals, and case studies
- Perform data-driven portfolio analysis to prioritize opportunities and manage risk
- Contribute to the evolution of Keeper's customer success programs and processes
- Travel locally and nationally for customer meetings as needed
You will work within a team of seasoned technologists who are passionate about helping organizations maximize their technology investments and identifying new business opportunities within named accounts.
Requirements:
- 5+ years of experience in full-cycle or strategic growth SaaS sales, with demonstrated success growing enterprise accounts
- Strong technical knowledge of identity management software (SSO, directory services, implementation, onboarding, and support)
- Proven experience working with and selling to enterprise organizations, C-level executives, and IT/cybersecurity leaders
- Experience in the cybersecurity or IAM industry (required)
- Working knowledge of Salesforce.com and Salesloft
- Demonstrated ability to anticipate customer challenges and solve problems proactively
- Self-motivated, autonomous, and dedicated to helping customers realize intended value
- Strong communication and interpersonal skills; ability to manage escalations with diplomacy and tact
- Ability to manage multiple priorities while maintaining attention to detail
- Undergraduate degree preferred (BA/BS)
- Valid driver's license and ability to operate a vehicle for business purposes
