SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
ServiceNow is seeking an Enterprise Account Executive to drive new business sales revenue from a SaaS license model in the Tokyo region. You will develop and manage relationships with C-suite personas (CFO, CIO, COO, CDO) across all product lines, serving as a trusted advisor who understands customer business needs and maps ServiceNow solutions to their IT roadmaps.
In this role, you will oversee client relationship mapping and orchestrate account strategies across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will identify the right specialist resources to bring into deals at the right time, negotiate complex deals, and maintain healthy C-level relationships while promoting a customer success and "win as a team" culture.
ServiceNow is a global market leader with an intelligent cloud-based platform connecting people, systems, and processes. The company serves over 8,100 customers, including 85% of the Fortune 500, and is pursuing its purpose to make the world work better for everyone.
The role operates under ServiceNow's flexible work personas approach, which balances distributed work with trust-based flexibility. Work location eligibility may be confirmed using third-party distance verification.
REQUIREMENTS:
- 7+ years of sales experience within software or solutions sales organizations
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact)
- Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated success producing new business, negotiating deals, and maintaining C-level relationships
- Track record of achieving sales targets
- Ability to understand the broader picture and ServiceNow's IT strategy
- Experience promoting customer success in a collaborative, team-oriented environment
