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Salary: USD 131,000 - 170,500 / annual
PagerDuty (NYSE: PD) is the global leader in AI-first digital operations, trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500. The company is seeking an Enterprise Account Executive to join its high-performing sales team and drive growth within an established customer portfolio.
In this role, you will own and grow a defined set of enterprise accounts by identifying and executing upsell, cross-sell, and expansion opportunities. You'll build trusted relationships with C-level executives and key stakeholders through regular engagement and consultative selling. Your responsibilities include developing and executing strategic account plans to identify growth areas and competitive positioning, driving adoption of PagerDuty's Operations Cloud by articulating clear business value and ROI, and executing complex multi-product sales motions in partnership with Solution Consultants.
You will maintain accurate forecasts and disciplined pipelines in Salesforce using the MEDDICC framework, and collaborate closely with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention. This is an opportunity to shape customer journeys, close high-value deals, and accelerate PagerDuty's growth in the enterprise market.
The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions.
**REQUIREMENTS**
Basic Qualifications:
- 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software
- Proven success managing a quota in complex, long-cycle enterprise sales
- Demonstrated experience selling to and influencing C-level executives
- Proficiency with Salesforce (SFDC) for pipeline management and forecasting
- Bachelor's degree or equivalent experience
Preferred Qualifications:
- Prior enterprise sales expertise leveraging MEDDPICC and Value Selling
- Experience managing high-value accounts
- Track record of success with multi-product sales and solution-based selling models
- Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments
- Strategic thinker with exceptional communication, negotiation, and relationship-building skills
