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ElevenLabs is a $22B-valued AI research and product company founded in January 2023, backed by Andreessen Horowitz, ICONIQ Growth, and Sequoia. The company has raised $781M and serves millions of users and thousands of businesses, including enterprises like Deutsche Telekom and Meta.
ElevenLabs operates three main platforms: ElevenAgents (enabling businesses to deploy voice and chat agents at scale), ElevenCreative (empowering creators and marketers to generate and edit speech, music, image, and video across 70+ languages), and ElevenAPI (providing developers access to leading AI audio foundational models).
The Enterprise Account Executive role focuses on driving growth across Consumer Brands—household names in retail, grocery, CPG, quick-service restaurants, travel, hospitality, and airlines. These companies compete on customer experience at massive scale and increasingly expect customers to interact via voice rather than text.
Key responsibilities include:
- Building and managing a growing portfolio of new accounts across QSR, grocery, retail, CPG, and travel/airlines to meet revenue goals
- Identifying opportunities where conversational AI drives growth, automation, or cost efficiency in customer-facing and internal agentic workflows (customer care, qualification, bookings, helpdesk, L&D, brand voice, localization)
- Developing deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends like agentic commerce
- Demonstrating expertise in how ElevenLabs' voice technology unlocks value across customer support, virtual agents, in-app assistants, and creative content
- Developing and executing account strategies across the entire buying group (CX/Operations, Digital/Product, Marketing/Brand, Technology), landing with one high-impact use case and expanding across business units, brands, and markets
- Partnering closely with Forward Deployed Engineers to solution high-impact use cases, manage successful Proofs of Value, and set up customers for production scale
- Serving as a trusted advisor, educating clients on generative AI and voice, and helping shape the Consumer Brands playbook (ICP, messaging, references)
The company operates with a high-velocity, impact-driven culture emphasizing rapid experimentation, lean autonomous teams, minimal bureaucracy, and AI-first approaches. ElevenLabs offers professional development stipends, annual social travel stipends, annual company offsites, and co-working stipends for remote employees.
REQUIREMENTS:
- 7+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms
- Experience selling to consumer-facing enterprises (QSR, grocery/retail, CPG, travel/hospitality/airlines) is a strong plus
- Proven success closing seven-figure deals and managing complex, multi-stakeholder sales cycles
- Experience selling to both technical buyers (product and engineering) and business buyers (CX, operations, marketing and brand), with ability to translate complex technology into business value
- Ability to deeply understand customer business and unique requirements, translating ElevenLabs' capabilities into solutions that deliver against their needs
- Proficiency in enterprise procurement, security review, and legal processes; ability to work autonomously and effectively as a cross-functional partner
- Strong executive presence, ability to build relationships at C-suite and board level, willingness to travel frequently for onsite client visits and conferences
- Comfort in early-stage, high-growth environment where ambiguity is the norm and state of play changes rapidly
- Passion for voice and audio AI and how it unlocks transformative value for customers
