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Enterprise Account Executive, CEE

ServiceNow - Vienna, Vienna, Austria - Hybrid - posted 2026-09-15

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ServiceNow is seeking an Enterprise Account Executive for the Central & Eastern Europe (CEE) region, based in Vienna. You will drive new business sales revenue from a SaaS license model through account planning, territory planning, prospect research, business development strategies, and field-based sales activities. In this role, you will develop relationships with multiple C-suite personas (CFO, CIO, COO, CDO) across all product lines. You will oversee client relationship mapping to the account team, orchestrating account strategy across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will serve as a trusted advisor to customers, understanding their business needs and advising on how ServiceNow can support their IT roadmap. You will identify the right specialist and support resources to bring into deals at the right time, and maintain healthy C-level relationships while achieving sales targets. ServiceNow is the AI control tower for business reinvention, with a platform that brings together any AI, any data, and any workflow. The company works with 85% of the Fortune 500, helping organizations work smarter, faster, and better through AI-native solutions. REQUIREMENTS: - 7+ years of sales experience within software or solutions sales organizations - Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact) - Proven track record of SaaS/Software sales across the CEE region - Ability to establish trusted relationships with current and prospective clients and cross-functional teams - Demonstrated ability to produce new business, negotiate deals, and maintain healthy C-level relationships - Track record of achieving sales targets - Ability to understand the bigger picture and ServiceNow's IT plans - Experience promoting customer success focus in a "win as a team" environment - Fluent English with ideally a second CEE language

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