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ServiceNow is seeking an Enterprise Account Executive to drive new business sales revenue from a SaaS license model. You will develop and manage relationships with C-suite personas (CFO, CIO, COO, CDO) across all product lines, serving as a trusted advisor who understands customer business needs and maps ServiceNow solutions to their IT roadmaps.
In this role, you will oversee client relationship mapping to the account team, orchestrating account strategy across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You'll identify the right specialist and support resources to bring into deals at the right time, and maintain healthy C-level relationships while achieving sales targets.
You will be responsible for account planning, territory planning, prospect research, and executing field-based sales activities within a defined set of prospects, territories, or verticals. The role emphasizes a "win as a team" environment with a strong customer success focus.
ServiceNow operates with flexible work personas depending on the nature of work and assigned location. The company is an AI control tower for business reinvention, serving 85% of the Fortune 500.
REQUIREMENTS:
- 7+ years of sales experience within software or solutions sales organizations
- Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact)
- Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated ability to produce new business, negotiate deals, and maintain healthy C-level relationships
- Track record of achieving sales targets
- Ability to understand the bigger picture and IT roadmap strategy
- Experience promoting customer success focus in a collaborative team environment
