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Salary: USD 114,400 - 160,000 / annual
ServiceNow is seeking an Enterprise Account Executive for the Mid-Atlantic region to drive new business sales revenue through a SaaS license model. You will develop and manage relationships with C-suite executives (CFO, CIO, COO, CDO) across enterprise accounts, serving as a trusted advisor on how ServiceNow's AI-powered platform can support their IT roadmap and business transformation.
In this role, you will own account planning and territory strategy within a defined prospect set or vertical. You'll orchestrate account strategies across cross-functional virtual teams including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. Key responsibilities include identifying and bringing in the right specialist resources at critical deal stages, maintaining healthy C-level relationships, negotiating complex deals, and promoting a customer-success-focused, team-oriented sales culture.
ServiceNow's platform serves 85% of the Fortune 500, combining AI capabilities with data and workflow automation. The company recently integrated Armis (cyber risk and attack surface management) and Veza (identity security) to create an autonomous defense platform for the Agentic Enterprise—securing every asset, identity, and AI agent across all environments.
The role offers flexibility through ServiceNow's work personas program, which determines remote, flexible, or in-office arrangements based on work nature and location. The company provides comprehensive benefits including health plans, 401(k) with match, ESPP, flexible time away, and family leave programs.
REQUIREMENTS:
- 7+ years of sales experience in software or solutions sales organizations
- Experience leveraging or critically thinking about AI integration into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, or AI-driven insights)
- Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams
- Demonstrated success producing new business, negotiating deals, and maintaining C-level relationships
- Track record of achieving sales targets
- Understanding of IT roadmaps and strategic business planning
- Experience promoting customer success in collaborative, team-oriented environments
