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Enterprise Account Exec, Hong Kong

ServiceNow - Hong Kong, Hong Kong - In-office - posted 2026-09-15

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ServiceNow is seeking an Enterprise Account Executive based in Causeway Bay, Hong Kong to drive new business sales revenue through a SaaS license model. You will be responsible for account planning, territory planning, prospect research, and field-based sales activities within a defined set of prospects, territories, or verticals. In this role, you will develop deep relationships with multiple C-suite personas (CFO, CIO, COO, CDO) across all product lines. You will oversee client relationship mapping to the account team and orchestrate account strategy across a broad virtual team including Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will serve as a trusted advisor to customers, understanding their business needs and advising on how ServiceNow can support their IT roadmap. You will identify the right specialist and support resources to bring into deals at the optimal time, demonstrating a "win as a team" mentality. ServiceNow is the AI control tower for business reinvention, with a platform that brings together any AI, any data, and any workflow. The company works with 85% of the Fortune 500 and is building an AI-native culture where technology and talent drive transformation. REQUIREMENTS: - 7+ years of sales experience within software or solutions sales organizations - Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving (including AI-powered tools, workflow automation, AI-driven insights, or exploring AI's potential impact) - Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams - Demonstrated ability to produce new business, negotiate deals, and maintain healthy C-level relationships - Track record of achieving sales targets - Ability to understand the broader picture and ServiceNow's IT strategy - Experience promoting a customer success focus in a collaborative environment

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