SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Diligent is seeking an Enterprise Account Director to drive revenue growth and deepen customer engagement with their governance, risk, and compliance (GRC) SaaS platform. This is a high-impact individual contributor role based in London, operating on a hybrid model with 50% office-based work required and periodic travel to partner offices.
You will be responsible for the full sales cycle—from prospecting new business and managing a robust pipeline to delivering accurate forecasts and closing complex enterprise deals. You'll act as a trusted advisor and strategist, leading account planning, orchestrating internal collaboration across sales and product teams, and leveraging deep product expertise to drive customer success and revenue growth. Key responsibilities include:
• Building deep knowledge of Diligent's products, solutions, strategy, and business priorities
• Prospecting new and existing business within designated verticals/territories for complex accounts with longer sales cycles
• Adopting a solutions-selling approach, understanding customer needs and developing solutions aligned with the Diligent One Platform
• Building deep relationships with prospects and customers through a customer-first approach, connecting them to internal commercial stakeholders to foster product growth
• Developing and executing account plans to meet revenue targets, quota, and customer business needs; collaborating with key stakeholders on integrated joint account wins
• Leading coordination of sales stakeholders to prioritize actions for multiple assigned accounts based on customer needs, sales importance, and account risks
• Developing specialized business plans for customers that drive business outcomes and generate new business and upsells
• Creating feedback loops with product management and product marketing to communicate customer pain points and insights
• Managing the end-to-end sales cycle using Diligent's approved sales methodology
• Effectively utilizing sales tools to prospect leads, schedule meetings, increase win rates, and generate bookings
• Maintaining accurate Salesforce records, forecasting, and reporting on projected bookings and closed deals
• Demonstrating deep understanding of the competitive landscape and customers' business strategies
Diligent is the AI leader in GRC SaaS, serving over 1 million users and 700,000 board members globally. The company is headquartered in New York with office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. The culture emphasizes innovation, collaboration, continuous learning, and diversity. The company offers flexible work arrangements, comprehensive health benefits, generous time off, wellness programs, and global days of service.
REQUIREMENTS:
• 7+ years of success in account management, new business acquisition, and exceeding revenue targets in a B2B SaaS environment
• 5 years of experience working with enterprise accounts
• Ability to build trust and influence senior leaders and stakeholders at all organizational levels
• Passion for continuous learning and sharp understanding of both internal products and external industry trends
• Exceptional presentation, negotiation, and interpersonal skills that inspire confidence and drive outcomes
• Knack for aligning technology solutions with business objectives to deliver measurable value
• Self-motivation, resilience, and results-driven approach to thrive in a dynamic, fast-paced environment
• Fluency in English (essential)
• Eligibility to work in the UK (visa sponsorship not available for this role)
PREFERRED EXPERIENCE:
• Experience using MEDDPICC or similar sales qualification methodologies to manage and progress complex B2B sales opportunities
• Experience working within a GRC environment
