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Wolt is a global delivery platform operating in over 500 cities across 30 countries, with 25+ million monthly users. The company was founded in 2014 and joined forces with DoorDash in 2022.
You will lead a cross-functional engineering team dedicated to building world-class customer support products and tools. Your team will span backend, web, and mobile development, working on high-load real-time systems critical to supporting Wolt's continued growth.
Key responsibilities include:
- Leading and mentoring a diverse team of engineers
- Fostering team growth through regular one-on-ones and personal development planning
- Collaborating closely with product leads to develop innovative support solutions
- Driving strategic planning and execution across weekly cycles
- Working with product teams and business stakeholders on cross-functional initiatives
- Ensuring the team has the support and resources needed to thrive
- Managing rollouts and operations in fast-paced production environments
Your contributions will directly impact the experiences of millions of users worldwide. You'll be instrumental in shaping the future of Wolt's customer support infrastructure.
Requirements:
- Solid leadership experience with demonstrated ability to collaborate with product teams and business stakeholders
- Previous hands-on software development experience in backend (required)
- Familiarity with modern AI tools and ability to stay close to the code
- Experience working closely with product teams and senior team members
- Proven ability to manage stakeholder relationships on the business side
- Experience with rollouts and fast-paced production environments (essential)
- Flexibility and comfort working with various languages and technologies
- Expertise in Kubernetes and AWS (valuable)
