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Checkout.com is a global fintech platform powering over 10 billion transactions yearly for more than one billion shoppers. The company operates 20 offices across six continents with London as headquarters, serving major clients including eBay, Spotify, Klarna, Uber, and Sony.
You will join the Engineering team as an Engineer II in Workplace Technology, a senior individual contributor role focused on IT infrastructure and services. This is an owner-operator position where you take accountability for the success of systems within your area of responsibility.
Key responsibilities include:
- Independently design and deliver project-level work with minimal guidance, leading small to medium-sized IT projects
- Serve as subject matter expert for the Workplace Technology stack, with deep expertise in Jira and Confluence administration, optimization, and complex configurations
- Provide advanced technical support and policy management for macOS and Windows endpoints using Jamf and Microsoft Intune
- Deliver advanced operational support on team-owned services, training new members on service design, security, and operations
- Triage and support complex incident flows with urgency and accountability
- Mentor less experienced engineers to raise technical quality across the team
- Proactively identify improvement opportunities and develop automated solutions using Python or PowerShell
You will work in a hybrid model with three days per week in the London office to support collaboration and connection.
REQUIREMENTS:
- 2–3+ years of experience in IT Engineering or similar technical role
- Experience with Identity Providers (Okta, Azure AD) and protocols like SAML and SCIM
- Advanced Atlassian skills: comfortable with complex Jira configurations, workflow customizations, and permission schemes
- Logical troubleshooting approach with ability to articulate technical trade-offs between solutions
- Proactive "owner-operator" mindset with responsibility for long-term system health
- Effective communication with company stakeholders and ability to resolve complex support queries
- Comfort working in fast-paced environment, balancing temporary workarounds with long-term architectural solutions
