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Parloa is an enterprise conversational AI platform that has powered over one billion customer interactions for global brands like Booking.com, Allianz, SAP, and TUI. The company is building agentic AI that enterprises trust with complex, high-stakes customer moments.
As Senior Product Marketing Manager for EMEA, you will own the global go-to-market strategy for Parloa's AI Agent Management Platform (AMP), driving adoption among CX teams and contact centers. This is a strategic and tactical role where you define how Parloa differentiates itself in the rapidly forming enterprise AI agent market.
Key responsibilities include:
**Go-to-Market & Positioning**: Define product positioning and messaging, orchestrate product communication plans, and drive cross-functional launches across Product, Marketing, Sales, and CX teams.
**Product Alignment**: Partner with Product and Engineering to ensure the roadmap supports the company narrative and GTM strategy. Keep prospects, partners, and customers informed throughout the product lifecycle.
**Sales Enablement**: Build sales collateral, use cases, proof points, competitive differentiators, and training materials. Work with Enablement and Competitive Intelligence teams to sharpen how Sales positions the platform.
**Thought Leadership & Content**: Source and shape content ideas, create and review materials, and present on webinars alongside Content, Evangelists, CX teams, and executives.
**Competitive Intelligence**: Develop deep market, customer, and competitive understanding to establish differentiation that separates Parloa from competitors.
You'll need 6+ years in Product Marketing (or 8+ years in adjacent roles like sales enablement or B2B marketing) with proven experience at AI companies or marketing AI products. You must be an excellent writer with portfolio samples, a confident presenter, and comfortable moving fluidly between strategy and hands-on execution. Experience with CX tools and business-fluent German are pluses but not required. Fluency in written and spoken English is essential.
Parloа is backed by General Catalyst, EQT Ventures, and Altimeter Capital, operating as a scale-up with startup intensity: fast execution, direct feedback, and high expectations for meaningful contribution from day one.
