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Hims & Hers, a leading health and wellness platform and NYSE-traded public company, is seeking a Director of Technology Communications to lead communications strategy around the company's technology, AI, and product innovation initiatives.
In this role, you will report to the VP of Corporate Communications and shape how the world understands Hims & Hers' technology story—from AI-native care to platform innovations. You'll partner closely with Engineering, Product, Data Science, AI, Security, Investor Relations, Policy, and Marketing teams to translate complex technical work into compelling narratives for consumers, investors, media, and industry audiences.
Key responsibilities include:
- Leading technology and AI communications strategy in partnership with the broader comms team
- Driving communications for major product launches, shaping positioning and media strategy from inception
- Partnering with technical leaders across Engineering, Product, Data Science, and AI to ground strategies in technical realities and roadmaps
- Translating complex technical work (AI models, platform infrastructure) into narratives that resonate without oversimplifying or overhyping
- Building and maintaining relationships with technology, business, and trade media, as well as industry analysts and influencers
- Developing campaigns that extend beyond launches to build Hims & Hers' reputation as a technology innovator
- Serving as strategic advisor to the CTO and CPO on high-profile moments, media opportunities, and complex communications decisions involving AI, data, and privacy
- Partnering with Internal Communications on technology-focused employee narratives
- Collaborating with Corporate, Product, and Policy Communications on issue management and reputation protection, particularly around AI and health
- Using data and media insights to measure impact and refine strategy over time
You'll thrive in a fast-paced environment while stewarding communications for a public company serving people's health and well-being. The role requires strong judgment in spotting risk and opportunity in technology narratives, especially as AI and healthcare intersect.
REQUIREMENTS:
- 10+ years of communications experience, with direct background in technology, product, and corporate communications, ideally at a public company
- Track record leading communications for major product launches, technical announcements, or high-profile moments
- Deep knowledge of technology and AI media landscape with strong relationships across trade, business, and consumer tech press
- Experience partnering with engineering, product, data science, and technical stakeholders to translate complex work into clear communications
- Experience communicating in regulated or high-risk environments, particularly around AI, data, or privacy
- Demonstrated ability to develop narratives that make complex products and technologies clear and compelling to diverse audiences
- Ability to balance big-picture strategy with audience-specific messaging and tactical execution
- Experience advising senior leaders and influencing cross-functional partners
- Excellent writing and storytelling skills
- Ability to operate with speed and sound judgment as priorities shift
- Data-driven approach to communications with ability to define success metrics and use insights to improve strategy
- Genuine curiosity about and fluency in emerging technology and AI, with judgment to distinguish substance from hype
- Willingness to travel as needed
