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Socure is building identity trust infrastructure for the digital economy, verifying identities in real time and stopping fraud. The Director, Talent Acquisition Operations is a senior people leader reporting to the Head of Talent Acquisition, owning all operational programs, systems, and infrastructure for Socure's global TA function.
You will architect and continuously improve end-to-end recruiting workflows (intake, approvals, sourcing, interview design, offer, pre-boarding), ensuring they are structured, equitable, and aligned across job families and levels. You'll build and maintain TA standard operating procedures, templates, playbooks, and SLAs for recruiters, coordinators, and hiring managers, ensuring consistent adoption.
You own the TA technology stack and roadmap, including Ashby ATS, scheduling tools, AI sourcing platforms, and interview intelligence systems. You'll evaluate, select, implement, and maintain recruiting tools and integrations with Workday and HRIS, driving high adoption and data quality through enablement and change management.
You define and own core TA KPIs (time-to-fill, time-to-offer, funnel conversion, pipeline health, source effectiveness, diversity indicators) and build dashboards and reporting cadences for TA leadership and business stakeholders. You'll use analytics to diagnose bottlenecks and run structured experiments to improve efficiency and hiring quality.
You design and own Socure's university and early-career recruiting programs, partner with Marketing on employer branding strategy (careers site, campaigns, social presence, referral programs), and build immigration policy in partnership with Legal and Total Rewards. You own TA-specific surveys and feedback loops to drive continuous improvement.
You develop training and reference materials for recruiters, coordinators, and hiring managers, embedding Socure's Leadership Competencies into hiring processes. You lead initiatives that improve structured, equitable hiring through standardized rubrics, calibrated panels, and bias-mitigation practices.
You manage and develop the Recruiting Coordination team and TA Ops specialists, ensuring excellent scheduling, logistics, candidate communication, and documentation across regions and time zones. You partner closely with TA pillar leads, People Operations, People Partners, Finance, Legal, and Marketing to ensure the recruiting engine is scalable, compliant, and high-performing.
