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NerdWallet is seeking a Director of Talent Acquisition to build and lead the company's recruiting operating engine. This role owns the full Talent Acquisition ecosystem—strategy, operating model, team leadership, Talent Operations, systems, and metrics—transforming hiring into a predictable, scalable, and data-driven capability.
You will shape Talent Acquisition strategy alongside business leaders, assess and flex the operating model to match hiring demand, and own build-vs-buy decisions across in-house recruiting, contractors, RPO, and retained search. You'll lead capacity planning, funnel design, SLA targets, and process governance; own recruiting workflows, dashboards, and ATS requirements; and drive adoption of new tools and standards across the team.
Key responsibilities include defining and owning KPIs that measure Talent Acquisition (time-to-fill, pipeline health, conversion, quality of hire); building dashboards and reporting cadence that keep the business aligned; and leading, mentoring, and developing a multidisciplinary team of recruiters, sourcers, coordinators, and Talent Operations partners. You'll build structured interviewing and evaluation frameworks that reduce bias and improve decision quality, create playbooks and enablement that raise the bar for hiring managers, and partner closely with HRBPs, Finance, Compensation, Legal, and business leaders on workforce planning.
You'll also own the recruiting technology roadmap (Ashby, sourcing, reporting, and scheduling tools) and identify where AI can be a genuine force multiplier in recruiting and Talent Operations.
Required qualifications: 8+ years of Talent Acquisition experience, including at least 5 years leading Talent Acquisition as a function in a player/coach capacity. You must have experience managing an integrated Talent Acquisition and Talent Operations model, a track record of building or redesigning a recruiting operating model, and experience managing a mixed recruiting-capacity model. You should have supported high-growth or rapidly evolving companies scaling hiring across several hundred employees, with strong understanding of recruiting operations, hands-on proficiency with Ashby or comparable modern ATS, and experience hiring across a broad range of levels and functions. Excellent communication skills and ability to operate as an executive partner with strong point of view, sound judgment, and low ego are essential.
This role reports to the Chief Financial Officer and is fully remote based in the U.S.
