SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 133,000 - 165,000 / annual
Braze is seeking a Director of Specialist Sales to lead a team of Enterprise Account Managers across North America. This is a SaaS enterprise sales leadership role focused on driving upsells, cross-sells, and AI adoption within the customer base.
You will manage a team responsible for the entire post-sales cycle, identifying and prioritizing install-base growth opportunities, evangelizing additional products, and executing transactions with high operational rigor. The role requires strong business acumen and direct participation in customer-facing engagements. Your leadership will directly impact customer success, team development, and Braze's growth.
Key responsibilities include:
- Leading and developing Account Managers to execute upsells and cross-sells in a dynamic technology ecosystem
- Systematically identifying and prioritizing key install-base growth opportunities
- Evangelizing additional products and driving AI sales and adoption
- Executing with high velocity and operational rigor
- Nurturing key relationships internally and with customers
- Coordinating cross-functionally with Sales Directors, Account Executives, Renewal Managers, Marketing, Customer Success, Legal, and Sales Operations
- Building teams and processes from the ground up
- Participating in customer-facing engagements and negotiations
Braze is a leading customer engagement platform that empowers brands through composable intelligence and AI-powered features. The company has been recognized as a Leader in marketing technology, named a 2025 Best Companies To Work For by U.S. News & World Report, and a 2025 Fortune Best Workplace in Technology by Great Place To Work.
REQUIREMENTS:
- Minimum 2 years of successful experience in SaaS or AI sales, leading a team of quota-carrying Overlay Sellers or AI/Product Specialists Sellers, ideally in the Enterprise sector
- Proven ability to recruit, retain, inspire, and develop top talent
- Proven experience leading teams through full-cycle SaaS upsells: prospecting, whitespace mapping, upsell/cross-sell execution, and long-term relationship growth
- Ability to coordinate and work cross-functionally with multiple internal constituencies
- Experience building teams and processes from the ground up
- Outstanding verbal and written communication skills
- Excellent commercial and legal negotiation skills
- Strong technical and business acumen; ability to engage with multiple customer personas across industries and functional roles
- Experience selling agentic solutions or Marketing Technology is a strong plus
