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Salary: USD 225,000 - 295,000 / annual
Icertis is the global leader in AI-powered contract intelligence. The company's platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance. More than one-third of the Fortune 100 trust Icertis across 90+ countries.
As Director, Solutions Advisory, you will lead the pre-sales function for the AMER region, playing a pivotal role in shaping Icertis' market success. Your primary objective is to aid the sales process, support the sales team and customers, and drive innovation and thought leadership. You will stay abreast of industry and technology trends, develop strategic solutions to meet evolving customer needs, and present to all levels within customer organizations.
Key responsibilities include:
- Provide expert demonstrations of Icertis core and related solutions
- Drive innovation and thought leadership, staying updated on industry trends and best practices
- Develop strategic solutions and proposals for complex customer requirements, ensuring alignment with Icertis' vision and values
- Collaborate closely with sales and product teams to understand customer needs and develop tailored solutions
- Conduct thorough research and analysis to identify market opportunities and potential customer pain points
- Build and maintain strong relationships with customers, understanding their business objectives and goals
- Provide expert advice and recommendations to customers on contract lifecycle management
- Stay updated on emerging technologies and industry regulations, incorporating these into solution advisory approach
- Ensure team compliance with Icertis standards and best practices, maintaining high professionalism and integrity
- Lead and innovate, driving deals and customer acquisition with focus on Contract Lifecycle Management
Your expertise in contract lifecycle management will be instrumental in guiding product and sales teams, ultimately contributing to Icertis' market leadership and customer satisfaction.
REQUIREMENTS:
- Minimum 3 years of experience in customer-facing roles with proven track record of success
- Expert knowledge and understanding of the contract lifecycle management space and its evolving trends
- Strong business acumen and ability to understand complex customer requirements and develop strategic solutions
- Exceptional communication and presentation skills, with ability to articulate complex ideas clearly
- Proactive and innovative mindset with track record of driving successful customer acquisitions
- Experience building and maintaining strong customer relationships, with focus on satisfaction and retention
- Collaborative and team-oriented approach, with ability to work effectively with cross-functional teams
- Proven leadership skills inspiring people and building the business from small to scale
- Self-starter who will take initiative to develop programs for partner relationships, enablement, and growth
- Robust understanding of latest technology and AI trends, with desire to learn and innovate
