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Director, Solution Advisory, Healthcare

Icertis - United States - Hybrid

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Salary: USD 225,000 - 295,000 / annual

Icertis is the global leader in AI-powered contract intelligence, trusted by over one-third of the Fortune 100 to manage millions of commercial agreements across 90+ countries. The Director, Solution Advisory – Healthcare is a strategic consulting role that serves as a trusted advisor to healthcare customers, partnering closely with Sales to uncover complex business challenges and demonstrate how Icertis modernizes contracting processes. In this role, you will blend deep industry knowledge, business-process expertise, consultative solutioning, and compelling storytelling to translate current-state pain points into actionable, value-driven solution narratives and demos across payer, provider, and life-sciences organizations. You will partner with Sales to identify and qualify high-impact healthcare opportunities, conduct deep-dive assessments of current contracting processes and pain points, and develop tailored solution narratives that link Icertis capabilities to operational outcomes and financial value. Key responsibilities include creating and presenting executive-level demos and proof-of-concepts for payer, provider, and life-sciences stakeholders; leading workshops and discovery sessions using Lean Six Sigma or similar methodologies to map improvement opportunities; and collaborating with product, engineering, and professional services to ensure solution alignment and successful implementation. You will drive the development of reference architectures, use cases, and best-practice guides for the healthcare market, act as a thought leader by publishing whitepapers and webinars, and measure and report on the business impact of deployed solutions, including efficiency gains, compliance improvements, and risk reduction. Additionally, you will mentor junior solution advisors and contribute to the growth of the Solution Advisory practice. This role requires up to 40% travel for customer engagements and industry events. REQUIREMENTS: - 5+ years of experience in healthcare (payer, provider, or life sciences) with strong understanding of contracting and revenue cycle processes - Proven track record of consultative selling and solution architecture in enterprise software - Exceptional storytelling and presentation skills, able to influence C-level executives - Knowledge of regulatory compliance frameworks (HIPAA, HITECH, GDPR, etc.) - Experience translating technical capabilities into business value and ROI calculations - Strong collaboration skills across cross-functional teams (sales, product, services) - Bachelor's degree in Business, Healthcare Administration, Engineering, or related field; MBA or advanced degree preferred - Ability to travel up to 40% for customer engagements and industry events - Passion for innovation in contract lifecycle management and commitment to continuous learning - Additional benefit if candidate has spoken knowledge of Spanish/Portuguese

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