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Salary: USD 215,000 - 295,000 / annual
Crusoe is a vertically integrated AI infrastructure company building energy-efficient solutions to power the world's most ambitious AI workloads. They own and operate each layer of the stack—from electrons to tokens—to accelerate both energy abundance and artificial intelligence.
You will join Crusoe's People Team as Director of People Success, reporting to and partnering with People Team leadership to drive HR strategy and execution focused on the Go-To-Market (GTM) organizations—the company's most dynamic, fast-moving commercial engine. This is a fully onsite role requiring five days per week in the San Francisco office.
Key Responsibilities:
- Partner with People Team leaders and GTM leadership to develop and execute HR strategies aligned with business objectives, including performance management, management excellence programs, and compensation reviews.
- Design, evaluate, and continuously improve sales incentive compensation plans in partnership with GTM leadership and Finance, ensuring competitiveness, alignment with revenue targets, and responsiveness to market shifts.
- Develop and lead targeted retention strategies for GTM talent, including top-performer retention plans, at-risk employee identification, and stay interviews. Analyze attrition trends and partner on root-cause analysis.
- Support annual and mid-year sales compensation planning cycles, including quota-setting conversations, plan documentation, and manager enablement.
- Guide managers on career pathing, leveling, skill development, and professional growth.
- Serve as a point of contact for employees navigating professional or personal issues impacting work and career.
- Track and analyze organizational health indicators through pulse surveys and other tools; recommend improvements.
- Drive employee engagement, retention, and job satisfaction initiatives.
- Conduct organizational assessments, talent gap analyses, and structure recommendations aligned with business strategy.
- Facilitate offboarding for voluntary and involuntary terminations.
- Proactively foster an inclusive, diverse, and supportive work environment.
- Travel approximately 30% of the time.
Requirements:
- 10+ years of experience as a People Success/HR Business Partner, with proven ability to foster positive employee-organization relationships and deliver favorable outcomes.
- Specific experience working with GTM functions (sales, marketing, business development).
- Experience supporting or partnering closely with sales organizations on incentive compensation design and retention strategy (strongly preferred).
- Experience supporting global employee groups.
- Proven ability to leverage business strategy and value creation levers to drive organizational effectiveness, talent planning, and talent development.
- Demonstrated expertise in data-driven decision-making, including attrition, retention, and compensation analytics.
- Comfort working in fast-paced environments with ambiguous or iterative information.
- Highly organized, process-oriented, with excellent follow-through and reliability.
- Ability to take initiative, work autonomously, and project-manage work from conception to completion.
- High level of discretion with confidential and sensitive matters.
- Proven expertise in consultation, investigations, guidance, policy development, and coaching managers on sensitive employee behavior and performance concerns.
- Ability to establish influential partnerships with peers and leaders at all levels.
- Aptitude for staying informed of HR trends and offering progressive solutions.