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Nerdio is seeking a Director of Technical Training to build and lead a modern, AI-driven technical content and enablement engine. You will establish the Technical Training team as the authoritative source for all technical education at Nerdio, creating a modular content library organized around the company's core capabilities: Azure Virtual Desktop (AVD), Windows 365, Intune/UEM, application management, Auto-scale, image management, and automation.
Your responsibilities include:
- Designing and executing a comprehensive customer and partner enablement roadmap spanning the full lifecycle: onboarding, certification, self-serve learning, and technical deep-dives
- Building and packaging training content for multiple delivery contexts: self-paced courses, self-serve libraries and knowledge bases, virtual live training, instructor-led sessions, Masterclasses, and partner enablement programs
- Creating persona- and solution-based learning paths that can be assembled from modular content
- Establishing best practices for technical training and certification programs
- Leading and growing the Technical Training team
- Collaborating with product, sales, customer success, and partner teams to ensure training aligns with business objectives
- Leveraging AI and modern learning technologies to enhance content delivery and personalization
Nerdio simplifies the lives of IT professionals and maximizes their Microsoft cloud and end-user computing investments. Founded in 2016, the company is used by over 15,000 organizations in 50+ countries. The company is Series C-funded and growing rapidly in the enterprise cloud management space.
This is a leadership role where you'll build something from the ground up, working with a collaborative, fast-moving team committed to the AVD transformation led by Microsoft and Nerdio.
